The following policies govern the REALTORS® Conference & Expo. They were developed in conjunction with federal/state/local laws, venue policies and NAR policies. Sources are listed for each policy, where possible. See COVID-19 safety protocols here.
General Meeting Policies
Conference Sessions: Children under age 18 are not permitted in education or general sessions. Children 18 years or older are permitted as long as they purchase a Premier Access or One-Day Pass.
Expo hall: Children under age 18 are admitted at no charge, but they must have a badge which can be obtained at Registration.
NAR governance meetings: Children under age 18 are not permitted at any time.
Ticketed events: Children are permitted to attend ticketed events, provided they have a paid ticket to the event or unless otherwise stated. Please note that NAR staff reserve the right to refuse or limit the admittance of large strollers and personal wagons that are not needed for ADA use. NAR is not responsible for the security of any items in or outside of the venue.
Unauthorized Solicitation and Distribution of Materials
Solicitation of business on the premises of the trade expo by anyone other than official NAR conference exhibitors is strictly prohibited. Solicitation of business in sessions and meetings is entirely prohibited.
Distribution of flyers, pamphlets, notices and brochures in any session of the NAR conference, without the prior written consent of NAR, is expressly prohibited.
Speaker / Exhibitor Endorsements
The ideas and opinions offered at educational programs presented during this conference are solely those of the speakers and do not necessarily reflect the position, policy or opinion of the National Association of REALTORS®. The ideas and opinions presented in these education sessions and the products and services displayed by exhibitors at the trade expo associated with the conference should not be construed as a recommendation or endorsement of the ideas, opinions, products or services by the National Association of REALTORS®. In issues affecting legal, financial or accounting matters, members should also consult trained professionals to address their individual situations.
Video and Photo Consent
The National Association of REALTORS® will be conducting video recording and still photography of meetings, sessions and events during the REALTORS® Conference & Expo for use in connection with Conference Live, the Virtual Conference, and future educational, promotional and marketing activities of the association. Your participation in the REALTORS® Conference & Expo constitutes your consent to be photographed and video and audio recorded and to all uses of the images and recordings so created.
Video and Photo Usage
NAR reserves the right to restrict audio and video recording at NAR meetings and events based on a speaker or performer’s contractual agreement with NAR. Attendees agree to adhere to any restrictions relating to the recording of conference events, such as special booth appearances or educational sessions. Failure to comply with such restrictions may result in an attendee’s removal from the venue, without a right of readmission, reimbursement or other compensation.
Conference Session Policies
Seating is on a first-come, first-served basis. The convention center fire marshal reserves the right to close a session when the room has reached maximum capacity. Cell phones should be silenced. NAR reserves the right to remove any guest who is disruptive, regardless of paid registration.
Presentation materials are copyrighted by the speakers, their companies, or others from whom they have received permission to use. Written permission from the speaker is required before publishing.
Expo Hall Policies
Strollers are limited to the use of transporting children and are permitted on the trade show floor as long as they do not restrict the aisle passageway. Wagon buggies and roller bags are also permitted as long as they do not restrict the aisle passageway.
NAR is in compliance with the individual facility rules, regulations and restrictions with regards to personal scooters, segways, hoverboards, roller shoes and other alternative modes of transportation.
The National Association of REALTORS® works with convention centers, hotels, vendors and the meetings industry to provide a more health-conscious and green environment for meetings and to encourage green practices, conservation and recycling at all meetings.
Allergens and Food Safety
Allergens may be present in food served at NAR meetings. It is the responsibility of each attendee to contact the catering staff or show management about specific food allergies. NAR provides a meal request space when registering for most special events in the registration system.
Weapons and Conceal and Carry
Please note that the locations in which the REALTORS® Conference & Expo and Annual Governance Meetings are held are gun-free zones. Attendees are required to adhere to venue policies regarding firearms and weapons and are also required to adhere to all federal, state and local laws regarding firearms.
Statement of Appropriate Event Conduct
NAR aims to provide a safe event experience for all attendees and does not tolerate inappropriate behavior or harassment in any form. Inappropriate behavior includes harassing or defamatory verbal or written comments, displays of illicit images or use of illicit language, threats, intimidation and unwanted physical contact.
If, at any time, you feel threatened or harassed, you are encouraged to report the incident directly to police via 911 or contact a show management staff member. Staff can be found at Registration or in the Staff Office. Virtual attendees should email email@example.com.
Please include the date, time, location and a description of the incident being reported. Attendees who violate this Statement of Appropriate Event Conduct may be asked to leave the event without a refund. In addition, the attendee may not be permitted to participate in future NAR events at the discretion of the association management.
We value your attendance and thank you for your cooperation to ensure a safe experience for all.
The following policies apply to attendees with disabilities:
- Companions or personal assistants may accompany deaf/blind attendees to education sessions, special events and the expo at no cost as a reasonable accommodation.
- Accessible seating is reserved in the general sessions. Please see an usher for more information.
Service and Comfort Animals at NAR Meetings
NAR is committed to fulfilling its obligations under the Americans with Disabilities Act (“ADA”), which requires that individuals with disabilities be permitted to have their service animal accompany them in all areas of a facility where the public is normally allowed to go. Places of business subject to this requirement includes hotels, convention centers and restaurants. Therefore, during NAR meetings, an attendee may request an accommodation be made for their service animal.
Note that while trained service animals are allowed under the guidelines of the Americans with Disabilities Act, comfort animals are not covered under the Americans with Disabilities Act. NAR does not allow comfort animals in the NAR meetings, at the convention center, in education session rooms and special event locations, or on the trade show floor.
What Qualifies as a Service Animal
The ADA specifically defines a service animal as a “dog that is individually trained to work or perform tasks for the benefit of an individual with a disability”. With the exception of specially trained miniature horses (see notes below), the only service animal allowed at a NAR meeting is an individually trained dog.
If you are traveling with a service animal and your need for a service animal is not immediately obvious (e.g., a dog is guiding a blind person), you may be asked “Is this service animal required because of a disability?” You can answer “yes” to be granted access to the event with your service animal.
In accordance with ADA, event staff may not ask about a person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
Any other types of animals, such as cats, rodents, birds or snakes, do not qualify as service animals under the ADA and are not permitted at NAR meetings. Please see below for information on comfort animals.
When Can a Service Animal Be Denied Entry or Removed
An individual’s service animal may be denied entry or removed from the meeting when:
- The service animal is out of control, and the owner does not take effective action to control it; or
- The service animal is not housebroken.
What Qualifies As a Comfort Animal
Any dog or miniature horse that is not individually trained to work or perform tasks for the benefit of an individual with a disability. All other types of animals, such as cats, rodents, birds and snakes, are considered comfort animals.
Comfort animals may be permitted at your hotel, depending on the individual hotel policies. However, NAR does not permit comfort animals at NAR meetings held in hotels, in convention center meeting rooms, on the trade show floor and at special event locations.
Who to Contact With Questions
If you have any questions regarding the accommodation of a service animal at an NAR meeting, please email Maritz directly.