As a subject matter expert, I have studied crimes that have occurred against agents for the past 2 decades. I will share those stories in a relatable way so that agents can understand the probability of re-occurrence. Agents will participate in group discussions on the anatomy of the crimes. The final project will be for agents to craft a safety policy solution based on the story, the history, expert advice, and input from active agents. This will be interactive and agents will walk away with a realistic safety policy.